Jeanne Goodrich Consulting, library consultant based in Portland, Oregon

"Face reality as it is, not as it was or as you wish it were."

jack welch, former CEO of General Electric, from his book Control Your Destiny or Someone Else Will: Lessons in Mastering Change - the Principles Jack Welch is Using to Revolutionize General Electric by Noel M. Tichy and Stratford Sherman (New York: HarperCollins 1994), 15. This is Rule 1 of his six rules, seen by some as the "best of the best" practices in leadership.

Jeanne Goodrich helps public libraries, large and small, analyze current situations, rethink how they provide services, and develop a practical, realistic plan to take them where they want to go.

A public library administrator for more than 30 years, Jeanne helps libraries "get a grip on reality." She starts with thorough data analysis and research. Then she works with management and staff to translate facts and figures into a new way of seeing their library, catching imaginations and inspiring new solutions and positive futures.

reexamine

The community you serve
The collections you develop
Organizational and staffing structure
What library work is and how it's done

rethink

Budgeting in hard times
Innovative approaches to service delivery
What the community needs from its library
How you can meet their needs

realign

Available resources with community needs and expectations
Library collections and services with community desires

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